Terms and conditions - Nail Polish Cyprus | Mani-Magic.cy eshop

Terms and conditions

1. General terms:

1.1 By using this Website you agree to be legally bound by these Terms & Conditions and all the other policies set forth by RitaNails Ltd, regulating of the purchasing products indicated on the Website and other conditions related to it; therefore, you should be always aware of the regulation of these terms and act accordingly. No other terms and conditions will apply to the supply of products and services, unless agreed in writing.

1.2 This Website offers the materials and products for professional use only. By placing an order with us, you are confirming that:

  • You are legally capable of entering into binding contracts and least 18 years of age;
  • You are professional beautician or nail master with relevant knowledge (special education or skills) on how to use the materials and equipment offered on this Website.
  • You are a consumer; and all the personal information which you are required to provide when you register is true, accurate, current and complete in all respects.

1.3 We are not responsible of any harm or damages caused by unappropriated or unprofessional usage of materials and equipment offered on this Website.

1.4 We reserve the right to modify our Terms & Condition at any time; therefore, any new amendments shall enter into force from the moment they are published on the Website. Due to this, every time you going to purchase the products available herein, you have a responsibility to review Terms & Conditions.

2. Pricing:

2.1 All prices, indicate on this Website are only in Euro currency and must be paid in Euro.

2.2 All prices already include VAT (19%). Exact amount of VAT is indicated in your cart and at the placement of your order.

2.3 No other discounts except these which provided on the Website or by issuing personal coupons are applicable to the prices.

2.4 We reserve the right to review, change or modify our prices without prior notice at any time. The prices of products can be found on the Website site and are transferred at the time of acceptance of an order.

3. Purchasing and payments:

3.1 By purchasing the products at this Website, you are confirming that: you are purchasing exclusively in your own name, using your account with the correct information provided there about you and on your own risk. Your order shall be a subject to acceptance by RitaNails Ltd by sending relevant confirmation receipt by email, your order may not be revoked.

3.2 For the purchase, you must unconditionally pay full price of the order (including the price of the product, applicable sale taxes, and delivery costs, if any).

3.3 We are not responsible for any fees raised by a payment service provider or by a sender’s bank as a result, we shall not be held liable, nor responsible for any services performed by the third parties including those that are mentioned in these Terms & Conditions.

3.4 We reserve the right to decline the acceptance of an order or reject an order that has been already accepted or paid, by phone or electronically within a reasonable time after receipt of the order. If the rejected order was already paid by the customer we guarantee to refund full amount that was paid for the order (except any potential fees mentioned in the clause 3.3) as quick as possible and practicable.

3.5 In case your order for any reason cannot be completed in full from the stock, We should contact you at the shortest time possible and upon your request either: refund the equivalent amount of the missing items, or replace for the equal amount with another products (chosen by the customer), or to send the missing items later when the stock is available.

3.6 If you choose “cash on delivery” option you must be aware that we can reject this order anytime before delivery at our sole discretion without prior notice and explanation.

4. Delivery and ownership:

4.1 We dispatch orders on the next day (except Sundays) after confirmation of reception of the full payment for an order.

4.2 We use a third-party courier services and we (RitaNails Ltd) must not be held liable nor responsible for any accidents, including partial or full loose or damage of your order, or any other act, from the moment when your order is handled to the courier service.

4.3 After dispatching of an order, we can provide you with a courier tracking number, which you can use to identify and track your order at the courier’s portal. From the moment when your order is transferred to the courier service, for the further follow-up you must communicate directly to the nominated courier service. We do not provide any delivery status and not responsible for actual delivery time.

4.4 Inspection of the parcel at the moment when parcel is transferred from the courier service to you is solely your responsibility. In case a parcel has any damage or traces of opening you must inform the courier service at the time of delivery and submit complaint to this courier service immediately.

4.5 We do not compensate, neither partially or in full, damages or losses occurred during delivery. However, we reserve the right (on our solely decision) to accept a replacement of damaged or lost product if you report to us immediately upon reception of the parcel and provide (by email or via support chat) the evidences that the damage or loss occurred before reception of the parcel.

5. Returns and refunds:

5.1 As our client you are allowed to return the product(s) and receive refund equals to the full price of the returned item(s) if:

  • Request for the refund is submitted within 14 days form the day of the confirmation of delivery (the moment when you or your representative collect the product from the carrier). 
  • Returned items are not damaged, not used, not modified or altered anyhow that changes its original visual or physical characteristics.
  • All original packages and seals must not be opened or broken.
  • There is a warranty case with the purchased equipment within the warranty period according to the law. Applicable only for the equipment.

5.2 Alternatively, you can request for replacement of the product(s) which you find defective if it satisfies conditions mentioned above.

5.3 The refund applicable only for the price of the returned item, excluding initial delivery costs ( if any). The more details and instructions for the refund you can find the section “Return policy” on this link.

6. Products:

6.1 Information of the products (including technical characteristics, forms, colors and other details, as well as prices) is provided at the Website. We may change descriptions of the particular product anytime without prior notice, therefore you should be aware of the changes at the moment of ordering the products.

6.2 Due to discrepancy between the colors displayed at the different monitors and real colors we are not held responsible if the real colors or shapes of the products are not exactly the same as on the Website pictures.

6.3 We do not guarantee that the final quality or technical characteristics of the product will meet your expectations.

6.4 We are not held liable for the products under warranty period if such a product was stored or used improperly after delivery.

7. Liability

7.1 RitaNails Ltd does not bear any responsibility for any damages, direct or indirect, loss of business reputation, lost profits, as well as any other (including legal) costs resulting from the provision or failure to provide incorrect advice, information (whether or not due to its negligence) by its agent, representative or contractor.

7.2 RitaNails Ltd does not bear any responsibility for any direct or indirect losses, fines, lost profits or lost contracts, loss of reputation, as well as any other losses and expenses incurred as a result of or associated with the fulfillment of obligations under the contract between RitaNails Ltd and the consumer, as well as low-quality goods, violation of intellectual property or any other damages resulting from the application of the terms of this contract.

8. Intellectual property:

8.1 All content and information presented at this Website belongs to the RitaNails Ltd and subject to copyright or other intellectual property rights protection. Whole or partial reproduction without RitaNail’s prior written consent is prohibited.

8.2 RitaNails do not guarantee that any products or information provided to the customer no not offend any intellectual property rights of any third party.

9. Communications:

9.1 All communications between the parties under these terms must be done electronically via email or support chat provided at this Website.

10. Disputes and jurisdiction:

10.1 All disputes arises between RitaNails and its customers must be first settled by negotiation between the parties.

10.2 If parties failed to solve the dispute amicably, shall be resolved in the court of Cyprus Republic

10.3 Any other conditions that not specify in this document, are governed by the law of Cyprus Republic.

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